Lovely relaxing week 😎
We stayed for one week, arriving on 26th September. Upon arrival, we were warmly welcomed by reception and invited to enjoy a welcome drink while waiting for our room. As we arrived just after 12pm, we were also offered lunch, which was a lovely touch.
We enjoyed our first drink in the Amber Lounge, and the beautiful presentation immediately set the tone for the week ahead. After approximately 40 minutes, we were informed that our bungalow was ready. We were transported there by buggy, and the friendly staff member provided useful information about the resort, including directions to the beach and other facilities.
Our bungalow (No. 803) was in a very central location within the resort. It was spacious, modern, spotless, and provided everything we needed for a comfortable stay. Housekeeping was excellent, with daily maid service and thoughtful touches such as towel swans and flower decorations on the bed. The only minor negative regarding the room was that, although a kettle and tea bags were provided, no coffee or milk was supplied, which would have been a welcome addition.
The all-inclusive food and drinks were both plentiful and enjoyable. As with many all-inclusive resorts, some dishes were repeated throughout the week, but there was enough variety to enjoy something different at every meal. There were various fish dishes, pasta, pizzas, traditional Tunisian casseroles with different meats and sauces, as well as a huge selection of salads, breads, cakes, ice creams, and desserts. Everything was hot, fresh, and tasty.
The only other slight negative was our interaction with the excursions representative. When we explained that we were not interested in booking any trips, he appeared somewhat disgruntled and avoided eye contact for much of the remainder of our stay.
We also booked a spa package. Whilst we enjoyed the experience overall, we have experienced better elsewhere. As part of the package, I was advised that I would receive a 30-minute facial; however, it was completed in around 12 minutes, which was disappointing. On a positive note, the spa itself is beautiful, modern, exceptionally clean, bright, and smells amazing.
The resort grounds are lovely. In some areas, you can see the effects of the summer heat on the grass and landscaping, but the gardening team clearly work extremely hard to maintain such a large area.
The highlight of our stay was undoubtedly the hardworking, polite, and cheerful staff. From the entertainment team to the housekeeping staff, everyone contributed to making our holiday enjoyable. A special mention goes to the cocktail bar staff near our favourite pool. These waiters must walk thousands of miles each day ensuring guests are looked after, both during the day and in the evening. They truly deserve recognition and appreciation.
Finally, our biggest thank you goes to "Sassi", who looked after us throughout the week at every mealtime. We were always greeted with a smile, our favourite drinks were ready, and our preferred table was waiting for us. He works incredibly hard and consistently goes above and beyond for every guest. He is a genuinely humble and kind man who made our holiday especially memorable.
Overall, we had a wonderful stay and would happily recommend the Mirage Resort & Spa to others...it was so lovely we have already re booked for April 2027.
